Effective Date: May 25, 2026 | This policy explains how Zen-O collects, uses, and protects your information.
1. Information We Collect
We collect information that you provide directly to us, as well as information collected automatically when you use our services.
Information You Provide
- Account Information: Name, email address, and password when you create an account.
- Creator Submissions: Project details, synopses, trailer links, and portfolio information.
- Payment Information: Bank details or PayPal information for revenue payments to creators.
- Communications: Emails, messages, and feedback you send us.
Information Collected Automatically
- Usage Data: Pages visited, time spent, content viewed, and interaction patterns.
- Device Information: IP address, browser type, operating system, and device identifiers.
- Cookies: We use cookies to improve your experience and analyze site traffic.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our streaming platform and services
- Process creator submissions and manage partnerships
- Calculate and distribute revenue to creators
- Communicate with you about your account, submissions, and platform updates
- Personalize your experience and recommend content
- Analyze usage patterns to improve our platform
- Prevent fraud and ensure platform security
- Comply with legal obligations
3. How We Share Your Information
We do not sell your personal information. We may share information in the following circumstances:
- Service Providers: With trusted third parties who help us operate our platform (hosting, payment processing, analytics).
- Legal Requirements: When required by law, court order, or government request.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
- With Your Consent: When you explicitly agree to share your information.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security audits.
However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
5. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request that we correct inaccurate or incomplete information.
- Deletion: Request that we delete your personal data in certain circumstances.
- Portability: Request a copy of your data in a structured, machine-readable format.
- Objection: Object to certain types of processing, such as direct marketing.
- Withdraw Consent: Withdraw consent where processing is based on consent.
To exercise these rights, contact us at hello@zen-open.com.
6. Cookies and Tracking
We use cookies and similar technologies to:
- Keep you logged in and remember your preferences
- Understand how you use our platform
- Improve our services and user experience
You can control cookies through your browser settings. Note that disabling cookies may affect some features of our platform.
7. Children's Privacy
Zen-O is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during such transfers, in compliance with applicable data protection laws.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of Zen-O after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us: